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POLICIES

Respect & Conduct​​​

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Triple Arts Academy is committed to maintaining a respectful, inclusive, and positive environment for all students, staff, and families. We have a zero-tolerance policy for disrespectful or aggressive behaviour toward any member of our community. Anyone in violation of this policy will be asked to vacate the premises immediately and will forfeit their registration.​

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PAYMENT POLICY

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KARATE PROGRAM

 

・Monthly enrolment (September to August) does not require a full-season commitment. Tuition is based on the total number of weeks in the program and is averaged into equal monthly payments.

 

・To withdraw, 30 days written notice must be submitted via email prior to the next scheduled AutoPay date. If notice is not received, the next month's fee will be charged before registration is cancelled.

 

・Example: To stop classes on Nov. 18, notice must be submitted by Oct. 14 (before the Nov. 15 fee withdrawal).

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1. Payment Method

  • All monthly tuition payments must be made through AutoPay, unless paid in full upfront.

  • AutoPay must be set up with a valid Visa or MasterCard (credit or debit).

  • A 2.75% transaction fee applies to all AutoPay charges.

 

2. Payment Schedule

  • Monthly tuition is automatically debited on the 15th of each month via DSP Merchant Services.

 

3. Late Payment

  • If tuition is not successfully processed on the scheduled date, a 5% late fee will be applied, and the full session amount becomes due immediately.

 

4. Membership Changes

  • To change or cancel a group Karate or Dance membership, 30 days written notice must be submitted via email prior to the next scheduled payment. Otherwise, the upcoming month’s fee will be charged.

 

5. Non-Refundable Tuition

  • All tuition fees are non-refundable.

 

6. Failed Transactions

  • If a payment fails due to expired or declined card details and no alternate payment is made, a $15 late fee will be applied.

  • Each declined transaction is subject to a $29 fee.

  • After two consecutive declined transactions, the remainder of the year’s tuition must be paid in full.

 

7. Pro-Rated Fees

  • Pro-rated tuition is available only for new students who join after the start of a month.

 

8. Outstanding Balances

  • Students with unpaid balances will not be permitted to attend class.

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9. Class Absences

  • Triple Arts does not offer make up lessons for absences.

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​Class Cancellations & Weather Policy

  1. Minimum Enrollment: Triple Arts reserves the right to combine or cancel group classes if fewer than three students are registered.

  2. Inclement Weather: Classes may be cancelled in the event of severe weather or poor driving conditions. Families are encouraged to use their own discretion when deciding to attend if roads are unsafe in their area.

  3. Emergency Closures: If classes are cancelled due to an emergency, families will be notified via email, text, or phone.

  4. Make-Up Classes: If Triple Arts cancels a class, a make-up date will be offered. No credits or refunds will be issued for missed classes.

  5. Statutory Holidays: Triple Arts Academy is closed on all statutory holidays.

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